The Ministry of Economy together with the Federal Consumer Protection Agency (Procuraduría Federal del Consumidor) presented the Draft Mexican Self-Regulation Standard for merchants offering goods or services through electronic media.
This project responds to the needs of the changing digital world and derives from the independence of the market, as well as the commercial reality of electronic transactions, with the purpose of strengthening the country’s competitiveness.
The project focuses on the importance of protecting and providing security to economic agents (producers and consumers) and mainly establishes specifications, characteristics and conditions in relation to the following:
- Security of payment mechanisms;
- Confidentiality of personal data;
- Transaction tracking; and
- Efficient channels for submitting requests, complaints and claims.
Under this project, consumers will be able to identify online merchants where they can make secure purchases.
The National Commission for Regulatory Improvement is currently evaluating the viability of the project, so that it can be submitted for public consultation and a ruling can be issued in accordance with the Federal Law on Metrology and Standardization.
Finally, as a voluntary standard, this project will boost the competitiveness of companies and suppliers, and will promote safety, trust and quality service, in terms of the current legal framework.